Global Sourcing in the Philippines
The Philippines is a major player in Global SourcingFrom 2004 to 2006, the Philippines posted an average growth of 49% in the global industry, a sizeable increase from less than USD 100M in total revenues in 2001. Since 2006, revenues have effectively doubled every year.
Remarkable talent, availability of knowledge workers, use and application of internationally accepted standards and practices in engineering, accounting and contracting, strong affinity to the West, very cost competitive labor rates, reliable infrastructure, and time zones are key factors to the growth of the Philippine Global Sourcing industry.
The Philippine’s Booming Knowledge Economy
Abundance best describes the availability of talented knowledge workers in the country. Each year, 500,000 graduates with knowledge across a range of disciplines aligned with the outsourcing industry join the workforce -- 150,000 of them are business graduates; while 100,000 are either engineering or IT graduates.
The country prides itself with 94% literacy rate. Recorded as the 3rd Largest English speaking country, the Philippines is home to knowledge workers world renowned for being well-versed in US technologies.
Culturally Adaptable Workforce
Filipinos are noted for their innate strong customer service orientation and their unique ability to embrace different cultures. They are not only knowledgeable and reliable. They are creative lateral thinkers. They have consistently excelled worldwide in their crafts and the arts. They have very good imagination and are open-minded. Given these and their strong affinity to the West, Filipinos can be easily adaptable to any society.
Low Labor Costs for Quality Services
With labor costs in the Philippines among the lowest worldwide, international businesses now consider the country as one of their top destinations for offshore knowledge operations.
Investments on Resilient Infrastructure
Its highly developed infrastructure makes the Philippines a viable site for offshore knowledge operations. World-class telecommunications services are available, with redundant international connectivity through submarine fiber optic cable networks complemented by satellite systems . The business environment is conducive to operations and practices of global companies; ensuring competence in servicing international clients. Abundant, low-cost real estate in major urban areas increases client’s savings in office space and utilities.
Time Zone Factor
Extremely different time zones between the Philippines and Western and European countries enable companies to operate 24x7x365. To support capitalization on time zones, knowledge workers undergo various trainings to develop accentuation appropriate for overseas clients.
As it continues to embark in massive development programs, the Philippines targets to be the top outsourcing hub in Asia. Experience the Philippine advantage.
Source: Business Processing Association of the Philippines (BPAP). 2007. Offshoring and Outsourcing Philippines: Roadmap 2010. BPAP: Manila.

