BACK OFFICE SUPPORT

Experience significant cost savings and increased productivity through our customized back office solutions. Seven Seven simplifies processes and ensures high standards of performance ensuring a global-ready service operations. We implement a ready-to-scale ramp-up plan for skilled resources that can be adjusted accordingly based on your actual requirements.

MARKET DATA MANAGEMENT

DATA EXTRACTION

DATA CLEANSING

DATA VALIDATION

DATA CONVERSION

DATA ANALYSIS

DATA MAPPING

Product Movement Analysis 

Actual performance vs. 

the forecasted sales

Media Effectiveness Analysis

Analysis of Ads in websites and its impact

Pricing versus Key Competition

Analysis of product pricing that affects the 

sales volume

Real-time Product Inventory

Product monitoring/ tracking as it happens

Quarterly Earnings

Vendor reported vs own database

Securities

Validation and update  of clients, vendor reported information

Sales & Brand Management Support

Ensure brand elements (e.g. logos and packaging) are consistent and updated across all mediums and  regulations; developing artworks

Corporate Actions

Dividends, Rights Issue, Capital Changes, Mergers, Acquisitions, etc.

Qualitative Research

Mining of opportunities from Government portals

Reporting & Monitoring

Daily, Weekly, Monthly

FINANCE AND ACCOUNTING

Accounting / Bookkeeping

Processing of accounts, payable receivables, expense report processing, 

payroll & pay checks

Management Accounting

Preparation of summarized and detailed  reports based on key performance indicators

Statutory Reporting & Compliance

Period-end reporting (monthly, quarterly), computes Federal and state taxes

SPECIALIZED BUSINESS PROCESS SOLUTIONS

Insurance / Healthcare

Data Processing and Management

Data Collection and Processing

Integrated Data Modeling

Insights, Reports & Dashboards

Claims Processing and Management

Assessment & Evaluation 

Payments & Processing

Claims Record Transcription

Call Entry Handling

Policy Services

New Business

Reinstatements

Endorsements

Cancellations

Declined Applications

Finance and Accounting

General Accounting – A/P, A/R

Cost Accounting

Management Accounting

Statutory & Compliance

Finance Reconciliation

Underwriting

Phone Interviews

Application Evaluation

Compliance & Pricing Review 

Document Audit

Phone Interviews

Application Evaluation

Compliance & Pricing Review 

Document Audit

Call Center Services

Case Study

Top US Insurance Firm Gains 288% Increase in New Business Processed Via Managed Offshore Support Model

Challenges in processing high volume transactional processes, lack of audit and account reconciliation processes, plus conflicting business rules between IT and Finance made an insurance firm turn to Seven Seven for specialized business process solutions – resulting to a seamless and enhanced processes that exceeded expectations across sales, efficiency, productivity, and customer experience.

 

SPECIALIZED BUSINESS PROCESS SOLUTIONS

Insurance

Pain points

  • High volume of transactional processes due to company’s expansion

  • Lack of audit and account reconciliation processes

  • Conflicting business rules between IT and Finance

  • Running an internal back office support model was time-consuming and resource-intensive

What we did

  • Seamless integration of the managed offshore support team to the clients onshore team

  • Collaborated with the client for process improvement initiatives

  • Managed and completely eliminated backlogs through well defined processes

  • Reduced volume of administrative and clerical tasks which allowed onshore client resources to focus on core issues and processes

Value realized

  • 45% reduction in the usual processing time

  • Processed applications for new business was increased by 288%

  • A 300% increase in claims processed

  • 6 years’ worth of backlog for accounts reconciliation was 100% resolved within the first 6 months of engagement

Allow us to help.

Let's have a quick chat.

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